HOMELESSNESS PREVENTION & OPTIONS OFFICER – 2 POSTS – PART TIME

  • Part Time
  • Anywhere

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Closing date: 19 July 2024

1 x 21.5 hours 

1 x 18.5 hours

Hull City Council’s Housing Access Service is a multi disciplinary service which is the front door service to access housing in the city.  It provides a comprehensive housing advice and options designed to prevent homelessness and rough sleeping, help customers find realistic and sustainable housing solutions which meet their needs from a range of options and allocates available council homes.

We are looking for someone with knowledge of the legislation relating to homelessness and social housing allocations, who wants to further their career in social housing, to join us as a Homelessness Prevention and Options Officer.  Providing a professional, empathetic and high quality service to customers, you will investigate homelessness applications, determine and discharge the local authority’s statutory duties and provide a wide range of advice in respect of potential solutions to meet people’s needs, with a particular emphasis on preventing homelessness from occurring. 

This is a hugely challenging but rewarding role in an exceptionally busy environment, with those contacting the service for homelessness assistance often being in urgent or crisis situations.  You must be willing to own and resolve issues, using professional judgement to make decisions within the legislation whilst empowering customers to find suitable housing solutions at a time when affordable housing options are severely limited and demand far exceeds supply, and as a result their expectations often cannot be met.    

For an informal discussion about the role, please contact Katherine Hewitt, Homelessness Prevention & Options Team Leader on 07710129125 or Donna Tindall, Housing Options Manager on  07881785757 or email katherine.hewitt@hullcc.gov.uk or donna.tindall2@hullcc.gov.uk


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